Blog

The adversarial approach to conflict, decision-making and hard conversations is very damaging for any team or organisation. People resent...

The place of the squeeze, as Pema Chödrön calls it, is where we find ourselves in an uncomfortable position, cornered by feelings we...

A couple of months ago I started using a bullet journal. I find it quite useful to organise my chaotic and creative mind and balance it...

Anger is just a feeling. It’s what we do with it that’s the problem. When people don’t control their anger, it can be dangerous. When I...

You can’t change people (and believe me, I’ve tried very hard). Change is always self-directed. I know you know this, but if you listen...

How do you ask for what you want when you are not in a position of power? How do you ask when the other person has the authority and the...

Have you heard that it takes about 10,000 hours of practice to become a pro? Well, it seems this doesn’t always work. Not unless you are...

What would you say if you were asked to administer electric shocks to a person you don’t know just because he gave you the wrong answer...

There is a way of getting it right in every single conversation. Or maybe not? Do reward and punishment influence behaviour? How can we...

Did you notice the speed of change? It’s creating massive communication challenges. Some of these are related to the level of stress and...