Three hours is all you need
Three hours painting a fence white gives you time to think. Time to pay attention to details that you would not notice otherwise, like...
Story Practice
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Blog
All you need to know about how effective communication
- Sep 1
- 3 min
Hearing but not listening
At home we have a joke. When I was living with my mum she was always worried about me eating enough nutritious food. Every single time we...
- Aug 5
- 4 min
You're too emotional
Of all the sentences that can set a room on fire, this is probably my favourite. If you’re a woman, you’ve more than likely heard it...
- Jul 8
- 4 min
How I’ve turned my delayed luggage experience into a masterclass on managing difficult conversations
I’ve been eight days without my luggage and I’m still counting. Airport staff shortages and the various strikes affecting cabin crew and...
- Jun 20
- 2 min
Let's win this
The adversarial approach to conflict, decision-making and hard conversations is very damaging for any team or organisation. People resent...
- Jun 7
- 2 min
The place of the squeeze
The place of the squeeze, as Pema Chödrön calls it, is where we find ourselves in an uncomfortable position, cornered by feelings we...
- May 20
- 3 min
Where does all this go?
A couple of months ago I started using a bullet journal. I find it quite useful to organise my chaotic and creative mind and balance it...
- May 6
- 2 min
Check this before you get into the room
Anger is just a feeling. It’s what we do with it that’s the problem. When people don’t control their anger, it can be dangerous. When I...
- Apr 25
- 2 min
The optimal zone in a conversation
You can’t change people (and believe me, I’ve tried very hard). Change is always self-directed. I know you know this, but if you listen...
- Mar 31
- 3 min
This is how to ask when you don't have power
How do you ask for what you want when you are not in a position of power? How do you ask when the other person has the authority and the...
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