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All you need to know about productive disagreement


Keep them out
We spend a lot of time keeping emotions out of the workspace. There are good reasons to do so. We need to make rational decisions and...
Jan 27, 20233 min read
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The disagreement dilemma
A long time ago a boss told me I had an attitude problem. This so-called attitude problem was related to my apparent inability to say...
Jan 12, 20233 min read
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Are you WEIRD?
We are nearly at the end of 2022, and if you’re like me, you’re probably thinking about what you’re going to read next. I’m already...
Dec 30, 20223 min read
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How we fool ourselves
Would you say you have critical thinking skills? I’m sure you do. The problem is that sometimes we’re unable to use it. I spent many...
Dec 9, 20223 min read
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Unavoidable epic failures
Not sure if you’ve noticed this, but everybody seems to assume that people with great communication skills display a perfect control of...
Nov 25, 20222 min read
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Shortcuts
A conflict with a member of your team is not the result of the clash of two types of personality. Your conflict is the result of...
Nov 7, 20222 min read
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Three hours is all you need
Three hours painting a fence white gives you time to think. Time to pay attention to details that you would not notice otherwise, like...
Sep 28, 20224 min read
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Hearing but not listening
At home we have a joke. When I was living with my mum she was always worried about me eating enough nutritious food. Every single time we...
Sep 1, 20223 min read
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You're too emotional
Of all the sentences that can set a room on fire, this is probably my favourite. If you’re a woman, you’ve more than likely heard it...
Aug 5, 20224 min read
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How I’ve turned my delayed luggage experience into a masterclass on managing difficult conversations
I’ve been eight days without my luggage and I’m still counting. Airport staff shortages and the various strikes affecting cabin crew and...
Jul 8, 20224 min read
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