Jan 27, 20233 minKeep them out We spend a lot of time keeping emotions out of the workspace. There are good reasons to do so. We need to make rational decisions and...
Jan 12, 20233 minThe disagreement dilemma A long time ago a boss told me I had an attitude problem. This so-called attitude problem was related to my apparent inability to say...
Dec 30, 20223 minAre you WEIRD?We are nearly at the end of 2022, and if you’re like me, you’re probably thinking about what you’re going to read next. I’m already...
Dec 9, 20223 minHow we fool ourselves Would you say you have critical thinking skills? I’m sure you do. The problem is that sometimes we’re unable to use it. I spent many...
Nov 25, 20222 minUnavoidable epic failures Not sure if you’ve noticed this, but everybody seems to assume that people with great communication skills display a perfect control of...
Nov 7, 20222 minShortcutsA conflict with a member of your team is not the result of the clash of two types of personality. Your conflict is the result of...
Sep 28, 20224 minThree hours is all you needThree hours painting a fence white gives you time to think. Time to pay attention to details that you would not notice otherwise, like...
Sep 1, 20223 minHearing but not listeningAt home we have a joke. When I was living with my mum she was always worried about me eating enough nutritious food. Every single time we...
Aug 5, 20224 minYou're too emotional Of all the sentences that can set a room on fire, this is probably my favourite. If you’re a woman, you’ve more than likely heard it...
Jul 8, 20224 minHow I’ve turned my delayed luggage experience into a masterclass on managing difficult conversationsI’ve been eight days without my luggage and I’m still counting. Airport staff shortages and the various strikes affecting cabin crew and...