Jan 10, 20192 minWhere is your next opportunity?Most of the time in our businesses we look for opportunities: a new partnership, a new project, ways to reach out to more customers, to...
Jan 8, 20192 minAre you telling a real story?Rachel Naomi Remen is a doctor, teacher and educator, and a pioneer in integrative medicine. She believes that stories can heal us. She...
Jan 6, 20191 minIs your business a brand?You can sell coffees at the beach and be both a business and a brand. And you can own five cafes in town and be just a business and not a...
Jan 3, 20192 minGoing down the hillThe other day I went to a soft-play centre with my daughter and her friend. I watched them running up and down through the bright...
Jan 1, 20191 minOnly when you’re readyMy daughter’s first Christmas show was a painful experience for her. You could see her biting her lip and looking around unhappily while...
Dec 30, 20181 minWho do you want to become?The story we tell our customers shapes us. In a way we hope that this story will become the way we see the world, and the world sees us....
Dec 27, 20181 minIt’s lonely hereSome time ago I watched a BBC documentary on Moreno Ocampo, who was the Prosecutor of the International Criminal Court in The Hague at...
Dec 25, 20182 minThe meaning of growingWe are so strongly wired for growth. Since we were children we have been experiencing growth in both a painful and a delightful way; the...
Dec 23, 20181 minStories that change the cultureIn Alabama on 1st December 1955, Rosa Parks refused to give her seat to a white passenger on a segregated Montgomery bus. The rest is...
Dec 20, 20182 minIs happiness a business goal?Most of the business goals that we might think of are measurable, achievable and realistic. So by default we think in terms of numbers...