Apr 25, 20222 minThe optimal zone in a conversationYou can’t change people (and believe me, I’ve tried very hard). Change is always self-directed. I know you know this, but if you listen...
Apr 2, 20213 minI see a battlefieldI had one of my first lessons on intercultural communication from a Dutch colleague. I'd just arrived in the UK and we were having...
Dec 23, 20181 minStories that change the cultureIn Alabama on 1st December 1955, Rosa Parks refused to give her seat to a white passenger on a segregated Montgomery bus. The rest is...