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Story Practice
Blog
All you need to know about productive disagreement
Oct 4, 2021
3 min read
Of course, I'm right
Last week I was invited to speak at the Annual Project Management Conference. My topic: managing difficult conversations with...
Apr 25, 2019
2 min read
The world feedback
How many times do we ask our customers for feedback but refuse to see the feedback in the world around us? Let me explain. What is really...
Jan 24, 2019
1 min read
Your customer is not right
Sometimes we fall into the trap of wanting to be who we think our customers want us to be. We listen to our customers, we conduct surveys...
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