Story Practice
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The most important conversations in the workplace are often the hardest.
Don't turn them into unproductive conflicts.
Innovation, productivity, engagement and performance depend on your ability to turn conflict into an opportunity.
Working in demanding and changing environments requires us to adapt and move fast.
Communicating when change is constant can be exhausting.
If you are working with high-performing teams in tech, engineering, energy, non-profit, life science and healthcare you are probably worried about disrupting silos, lack of psychological safety, teams not sharing information, unproductive conflicts and the constant catch-up with tasks that prevents people from engaging in meaningful conversations.
Some experts talk about VUCA ( Volatile, Uncertain, Complex and Ambiguous) others refer to BANI ( Brittle, Anxious, Non-linear and Incomprehensible) and more recently we have seen RUPT emerge (Rapid, Unpredictable, Paradoxical and Tangled).
All comes to one question:
Do you know how to communicate in volatile, unpredictable, rapid, ambiguous and anxious environments where conflict and difficult conversations are becoming more and more common?
Learn how to communicate in complex, stressful and unpredictable environments.
"Natalia Alvarez approach inspired us to clarify our intention and purpose and use our “human” skills to enhance a positive contribution to personal and business development. Her focus on aligning values to make the workplace more successful and fulfilling is quite unique. I have no doubt in recommending her to any team wanting to clarify their message and purpose while focusing on making a positive contribution."
Graeme Keen
Relationship Director North of Scotland
Bank of Scotland
Hi, I’m Natalia Alvarez.
I work with high-performance teams and individuals address their communication challenges.
I help you to transform disengagement, opposition and conflict into connection, collaboration and purpose-driven action.
I’m a former human rights lawyer and an accredited and qualified mediator.
I've worked for top UK Universities as a lecturer in human rights and international armed conflict and I have more than 15 years of experience in international advocacy ranging from leading an international leadership programme for the United Nations to advising governments on human rights issues.
This is what I've learned over decades of working as a communication consultant:
When we improve the quality of our conversations, we create better engagement, reduce conflict, establish trust and get better results for everybody.
To create psychological safety in a team, we need to learn to do the hard talking without turning it into a battlefield.
Learn how to transform resistance into collaboration
- WHAT I DO-
For individuals
Nothing prepared you for the changes that you faced in the last three years.
And there are still new challenges in the workplace with hybrid and remote work, the great resignation and the constant pressure on delivering at the highest level.
How do you suppose to communicate in the middle of this uncertainty and changes?
How can you keep people motivated while working on complex and unpredictable projects?
How can you encourage people to speak up and collaborate when they are anxious?
How can you have the hard conversations that are needed right now?
I work with people, like you, managers, CEOs, founders, professionals and team leaders working in task-orientated environments who need to give a new meaning to communicating effectively.
WHAT I DO
For organisations.
Is communicating effectively adapted in your organisations to the volatile, uncertain, complex and ambiguous workplace environments that you have to face?
There is no communication these days that can be label as effective if it doesn't know how to integrate the following facts:
- People are irrational.
- Being right is not an advantage anymore.
- You can't convince people.
- People not sharing information or collaborating effectively is dangerous for any organisation.
Effective communication in the new normal means:
- Knowing how to face irrationality and uncertainty in a business conversation.
- Balance expertise, logic and rationality with empathy.
- Communicate to ignite action and collaboration.
- Create safe and brave spaces where people can do the hard talking.
I work with organisations that want to upgrade their communication skills to the new challenges that we have ahead of us.
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“When it comes to heart filled purposeful and authentic stories, Natalia gets to the essence. She does it with integrity, honesty and personal humilty. A pleasure to work with.”
Darragh Power
Coach and Changemaker, Sales Acceleration and Leaderships Programme SAP
“Natalia has the rare ability to bring clarity in complex situations while being courageously commited to making a difference in people's lives. Her work is about empowering people by listening to diverse voices and bringing them together in one story. Something that is very much needed these days.”
Dr. Carlos Beristain
Member of the Truth Comission, Colombia
“Working with Natalia has helped me to comunicate my aspirations, work and goals in a more personal and candid way."
Ivan Saldaña
Independent Sales consultant.
“Have you felt like you’re falling short of connecting with your customer with your marketing content? I have- even though my business is a content marketing company! Natalia helped me to break through the dry and overly analytical approach I was bringing to developing key marketing messages."