Jan 27, 20191 minYou’re on automatic renewalTime is becoming a luxury. Companies ask you to sign up for packages that expire every 18 months. Your mobile, gas company, car...
Jan 13, 20191 minReaching out for a human beingI see more and more companies that make virtually impossible to talk to a human being when you have a problem with their service. I do...
Dec 18, 20181 minThe customer comes first‘The customer comes first’ and ‘The customer is always right’ are some of the most-used sentences you can find to describe how businesses...
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