Jan 3, 20223 minSticking to what really matters One of the narratives that have emerged strongly this year for me has been commitment to processes and values no matter what, even when...
Dec 11, 20203 minThe risk of “I understand”One of the worst bits of feedback you can get after a presentation is “I understand.” Whenever I hear somebody saying this I know I’m in...
Dec 26, 20192 minAttention or connection grabber?In his book Be Heard, Lee Glickstein, the founder of transformational speaking, says that the key to connecting with any audience is not...