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Story Practice
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All you need to know about productive disagreement
Unavoidable epic failures
Not sure if you’ve noticed this, but everybody seems to assume that people with great communication skills display a perfect control of...
Nov 25, 2022
2 min read
Hearing but not listening
At home we have a joke. When I was living with my mum she was always worried about me eating enough nutritious food. Every single time we...
Sep 1, 2022
3 min read
How I’ve turned my delayed luggage experience into a masterclass on managing difficult conversations
I’ve been eight days without my luggage and I’m still counting. Airport staff shortages and the various strikes affecting cabin crew and...
Jul 8, 2022
4 min read
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