Jun 134 minLessons from the Genius Bar It was late afternoon when I noticed the Internet wasn’t working properly on my computer. I’ve checked the usual suspects: Are my kids...
May 252 minIs he polite or kind?The higher a person ranks in an organisation, the more likely it is that they’re hyper-disconnected. This is quite a position for Steve...
May 52 minBecause they care When people ask how they can get better at managing difficult conversations, disagreements and conflict, I always tell them what’s worked...